Concert Ticket Sales, Cancellations, and Refunds Policy

The ACLD will ensure that their Communicable Disease Prevention Plan remains accessible and is routinely updated in accordance with current Province-wide restrictions. The policies within this plan include but are not limited to: vaccine passport requirements, work-from-home arrangements, physical distancing, masks, enhanced cleaning and disinfection, and signage.

Program Policies include cancelation, refunding, and participation requirements.

Arts Council of Ladysmith and District
Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our stakeholders’ personal information, and it allows those stakeholders to request access to, and correction of, their personal information.

The Arts Council of Ladysmith & District Website Privacy Policy covers information about what type of data we collect and how, what it's used for and why we need it.